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Dispatcher / Customer Service Representative

Job

Empowered Global Inc.

Naples, FL (In Person)

$47,840 Salary, Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 7/18/2026

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Job Description

$21-25 hourly | North Naples, FL | Empowering Culture Are you looking for a workplace where you feel valued, supported, and part of a true team? At Empowered Global , we don't just offer jobs-we build careers . We are a locally owned electrical contractor specializing in generators, residential service work, and remodels , and we stand behind our work with integrity and professionalism . When you join us, you become part of a tight-knit team that cares about your success and wants to see you grow!
Schedule:
Monday
  • Friday, 8:00 AM
  • 5:00 PM Monday through Thursday and 8:00 AM
  • 3:00 PM on
Friday Pay:
$21.00
  • $25.
00 hourly
Why You'll Love Working Here:
Competitive Benefits Package
  • Medical, dental, and vision coverage Retirement plan with up to 3% company match Paid Time OffHolidays
  • Because work-life balance matters Fun Team Culture
  • We host company outings every six months ! Think Christmas parties, spa days, fishing trips, escape rooms, axe throwing, and more! Growth Opportunities
  • We invest in our employees and want to see you succeed A Company with Integrity
  • Our core values are Empower, Integrity, Professionalism, Leadership, and Service
  • you can be proud to be part of a company that stands behind its reputation
What You'll Be Doing:
Answering and handling incoming phone calls with professionalism and a positive attitude Scheduling service appointments efficiently Present maintenance agreements and 10-year extended warranty options to clients in a consultative, customer-focused manner. Assisting with administrative tasks to keep the office running smoothly Providing top-tier customer service to our clients Collection of payments Renewing membership contracts Following up with installation leads Monitor jobs for return trips Monitor Kohler Management Pro app for any shutdowns
What We're Looking For:
At least 1 year of customer service and scheduling experience Strong written and verbal communication skills in English A motivated team player who thrives in a collaborative environment Highly organizeddetail oriented with the ability to multi-task Proficiency in MS Office (Word, Excel, Outlook) High school diploma or
GED Bonus Points If You Have:
Experience with Service Titan software Knowledge of the local service area (Bonita Springs, Naples, Estero) If you're ready to work in a supportive, team-oriented environment where you're empowered to grow , we'd love to hear from you! All applications must be submitted online.