Client Associate / Team Client Relationship Specialist
Job
UBS
Orlando, FL (In Person)
Full-Time
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Job Description
Client Associate / Team Client Relationship Specialist
United States - Florida
Business management, administration and support, Client advisory / Relationship management, Management and Business Support, Marketing and Communications, Operations
Global Wealth Management
Job Reference #
338227BR
City
Orlando
Job Type
Full Time
Your role
We are seeking a highly motivated Advisor Marketing & Content Associate to support a Private Wealth Management (PWM) team focused on delivering differentiated, high quality client experiences. This role is ideal for a strong writer andanized marketer who enjoys translatingplex financial ideas into clear,pelling, andpliant content that helps advisors deepen relationships and grow their business.
The ideal candidate has a strong understanding of financial services, a passion for storytelling, and a desire to partner closely with advisors to elevate their brand, voice, and outreach. This individual will play a hands on role in developing written content, supporting digital and event based marketing initiatives, and ensuring all materials align with UBS brand and regulatory standards.
Your team
You'll be working as part of a Private Wealth team that serves high net worth and ultra high net worth business owners and families. The team delivers customized wealth management strategies, investment solutions, and planning services tailored toplex client needs, with a strong emphasis on collaboration, long term relationships, and disciplined portfolio management.
Your expertise
Client Relationship Support
- Act as a day to day partner to Client Advisors / Relationship Managers in servicing new and existing client relationships
- Support proactive outreach, follow ups, and client needs resolution
- maintain strong, long term client relationships through consistent, high quality service Marketing Support
- Partner with advisors to develop and execute marketing strategies that support business development, client engagement, and relationship growth
- Write, edit, and refine content for client facingmunications, including thought leadership pieces, newsletters, event invitations, presentations, and content
- Translateplex financial, investment, and planning concepts into clear, client friendly messaging
- Support the execution of digital marketing initiatives, including email campaigns
- Collaborate with internal partners (marketing,pliance, and operations) to ensure marketing initiatives are executed efficiently and in alignment with UBS policies
- Maintain a strong understanding of the financial services landscape, industry trends, andpetitive positioning
- Track marketing initiatives and assist with reporting and analysis to measure effectiveness
- Manage timelines, resources, and budgets for marketing initiatives as needed
- Ensure all marketing materials ad to UBS branding,pliance, and regulatory guidelines Client Lifecycle & Administration
- Support end to end client lifecycle activities, including onboarding, documentation, and ongoing updates
- Assist with sensitive client management tasks such as documentation reviews, data maintenance, and internal system updates
- Coordinate internal processes so client requests are handled efficiently and accurately Collaboration & Coordination
- Work closely with internal specialists and stakeholders to deliver integrated solutions for clients
- Establish and maintain strong working relationships across teams to support both existing clients and new opportunities
- Enable effective handoffs between relationship, product, and specialist teams Opportunity & Service Support
- Assist with client book reviews and identification of service or business opportunities
- Support preparation for client meetings, reviews, and service interactions
- Contribute to service excellence initiatives and ongoing client engagement tracking What Success Looks Like
- Advisors are well supported with polished,pliant, and effective written content
- Marketing initiatives feel cohesive, intentional, and aligned with the team's brand
- Clientmunications are clear, professional, and differentiated
- High client satisfaction through responsive, accurate, and professional service
- Well coordinated client interactions across the team
- Reliable execution of client service and administrative processes
- Improved capacity for Client Advisors / Relationship Managers to focus on advisory and growth activities Qualifications
- Bachelor's degree or relevant experience in Marketing, Communications, Business, Journalism, or a related field
- Exceptional writing, editing, and proofreading skills, with a strong attention to detail
- Experience creating content for digital and client facingmunications
- Knowledge of current digital marketing tools and techniques as well as knowledge and learning around AI and uses
- Excellentanizational,munication, and problem solving skills
- Ability to manage multiple projects and deadlines in a fast paced environment
- Comfortable working independently while also collaborating closely with advisors and team members
- Creative thinker with the ability to develop thoughtful,pliant, and innovative marketing solutions
- Proficiency in Microsoft Office, Copilot, and other relevant tools
- Client service and relationship management mindset
- High attention to detail and process discipline
- Ability to coordinate across multiple stakeholders
- Comfort with internal systems, documentation & client data About us UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland.
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