Front Counter Customer Service Representative

Front Counter Customer Service Representative 3.1 3.1 out of 5 stars 2200 W Copans Rd, Pompano Beach, FL 33069 $19

• $20 an hour
• Full-time Ritz Safety LLC 36 reviews $19
• $20 an hour

• Full-time Full-Time:

  Monday

•

Friday Hours:

8:00-5:00 PM Ritz Safety is dedicated to providing convenient and cost-effective safety products and solutions to all people and industries, worldwide. With eighteen nationwide locations, we are looking to add a Front Counter Customer Service Representative to our Pompano Beach, FL location. The role of the Front Counter Customer Service Representative is to solicit sales from walk-in and telephone call-in customers in the construction, industrial and manufacturing marketplace.

Primary Responsibilities:

• Assist customers with identification of product needs and locating merchandise.
• Accurately completes and files all required paperwork in a timely basis. Documents sales, quotas or other information.
• Enter sales and quota data into the computer.
• Researches information for customers using the computer system.
• Receives payment for merchandise and/or services sold, and enters sale into the computer.
• Responsible for payments received, and adhering to all administrative and accounting related procedures.
• Restocks store merchandise as needed.
• Arranges stock on shelves or racks in sales area, and keeps merchandise in order. Marks or tickets merchandise.
• Maintains showroom cleanliness by standards set by management.
• Maintains current price documentation, and product literature.
• Stays current on product knowledge.
• Follows all verbal directives from management.
• Perform other duties as required.

Required Experience and/or

Skills:

• High School Diploma or GED.
• 1-2 years retail experience.
• Excellent Customer Service mindset and superb communication skills.
• Proficient in use of computers and software (Excel, Word, Microsoft Office, CRM Software).

Must speak Spanish.

Job Type:

Full-time Pay:

$19.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 2 years (Required)

Language:

English/Spanish (Required) Ability to

Commute:

Pompano Beach, FL 33069 (Required)

Work Location:

In person