Customer Service Rep - Exports

Company Description:

Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future.

Job Description:

We Deliver the

Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more Growth opportunities performing essential work to support America's food distribution system Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

Provide prompt, accurate, and detail-oriented support to customers and Export Sales representatives by processing orders, resolving inquiries, and maintaining strong relationships. Ensure efficient multitasking and administrative assistance while working collaboratively in a team environment using Microsoft Office tools. Ensure that customers are provided with prompt and accurate service Enhance customers relationship with the company and making sure their needs are met Support Export sales reps and their initiatives Input customer orders accurately and timely Answer questions and resolve problems for customers and Export sales team Provide administrative/clerical support directly to our customers and our Export Sales team Must be extremely detail oriented and highly organized Multitask in a timely manner Attention to Accuracy Ability to work as a Team member working environment Knowledge of Microsoft office products such as Word, Excel, Outlook Other duties as assigned Performs other duties as assigned Complies with all policies and standards

Benefits:

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Benefits Information Qualifications:

High School Diploma/GED or Equivalent Experience 6 Months - 1 Year customer service experience or related area Positive attitude with professional demeanor, enjoy working with people and ability to problem solve Must be proficient in Microsoft systems including Office, Excel and Outlook Preferred qualifications: 1 - 3 Years customer service, or related area within foodservice industry

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ; (2) the "EEO is the Law" poster and supplement ; and (3) the Pay Transparency Policy Statement .