Service Advisor

Essential Functions Models the values and guiding principles of our dealership; Diagnose and communicate vehicle needs to customer; Create detailed vehicle work-order, and assign to Service Technician; Maintain communication with customer to relay status of work; Process through completion all warranty, and repair orders; Maintain accuracy of all job-related service records; Support, promote, and get involved in the Help Sell, and Motorcycle Referral, Programs; Act as an Ambassador for the dealership, and the Harley-Davidson brand.

Job Specifications Physical and Mental Demands:

Frequently moves around the service area, and other parts of the dealership for > 75% of the shift; Frequently moves motorcycles weighing greater than 500 to over 950 lbs.; Occasionally lift objects that weigh > than 50lbs.; Occasionally work more than 8-hours per day, and on the weekends; Frequently operate computer, or other office equipment.

Working Conditions:

Constantly exposed to loud noises, fumes, and other toxic chemicals.

Position Requirements:

High school diploma, or equivalent; Superior communication and customer service skills; Maintain technical knowledge and qualifications by keeping current in factory-training programs; Maintain a valid driver license with motorcycle endorsement, and clean driving record; Applicant Tracking Software by

ExactHire:

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