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Lab Customer Support

Job

UF Health

Saint Johns, FL (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 7/3/2026

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Job Description

Overview:
The Lab Customer Support understands and applies knowledge of specimen requirements when receiving specimens. Prepares specimens for testing as applicable.
This can include:
receiving, labeling centrifuging and plating. Answers telephone calls and assists caller with any questions or concerns regarding specimen collection. Adheres to laboratory and safety polices including compliance with all safety , accreditation and regulatory standards.
Qualifications:
Required Education:
High School Diploma or GED Preferred Education:
Certification from medical assistant program, military medical or laboratory assistant program.
Required Experience:
Less than one year healthcare environment experience
Preferred Experience:
Phlebotomy with specific experience in hospital and geriatric environment. Specimen processing. Experience using a Laboratory Information system for accessioning and specimen tracking. Registration and disposition of patients.