Bilingual Call Center Agent

TRANZACT

is hiring! If you LOVE a challenge and have a great personality, We Want YOU to join our team in Tampa. We provide full-time employment working with some of the most widely recognized and respected insurance brands in America. Join our team as a Bilingual Call Center Agent and become a vital part of our customer engagement and support network. What are the Essential Functions of the Job? Respond promptly to customer inquiries via phone in both English and Spanish, demonstrating excellent phone etiquette. Work from a computer-based phone system making outbound and receiving inbound calls.

Job Type:

Full-time Screen out individuals who are not eligible to benefit from products and services provided Read and follow a script Create interest and willingness in the client to be transferred to a licensed agent who can better assist them. Understand and operate within established compliance guidelines for the marketing of products within the jurisdiction of the organization Other duties as required to support organizational goals Why Work For Us? Paid Training Professional and Fun Culture Predictable Work Schedule Guaranteed Hourly Rate of Pay IN ADDITION, We offer an excellent compensation package including: Paid Holidays Health, Dental and Vision Insurance Paid Time Off Life Insurance, Short and Long-Term Disability, 401K, AND more!

Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Opportunities for advancement Paid time off Paid training Vision insurance Application Question(s): Are you able to work a Hybrid schedule? (2 days in office per week)

Language:

fluent English and Spanish (Required)

Work Location:

In person