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Customer Support Specialist

Job

Gold Era Capital

Sarasota, FL (In Person)

$57,500 Salary, Full-Time

Posted 2 days ago (Updated 21 hours ago) • Actively hiring

Expires 7/3/2026

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Job Description

Gold Era Capital is ready to launch your career in customer service & business development. We are currently hiring a full-time Customer Support Specialist in Sarasota, FL. As a Customer Support Specialist, you will work directly with residential customers on behalf of Verizon and Frontier to provide personalized service, review available products, and complete sales. No experience? No problem. We provide comprehensive training for all hires. This Customer Support Specialist position is ideal for individuals looking to begin their careers in customer service and business development. The Customer Support Specialist role offers hands-on training, professional development, and clear growth opportunities within the company.
Customer Support Specialist Responsibilities:
Represent Frontier and Verizon Services professionally as a Customer Support Specialist in face-to-face residential interactions Engage with potential customers to explain products, services, and promotions Identify customer needs and recommend appropriate solutions Complete sales transactions accurately and efficiently Maintain a positive and professional image as a Customer Support Specialist Meet or exceed daily and weekly performance goals Track customer interactions and sales activity Participate in ongoing training and development as a Customer Support Specialist Customer Support Specialist Qualifications Strong communication and interpersonal skills Ability to work both independently and in a team environment Positive attitude and willingness to learn Reliable transportation Under 3 years of experience in customer service or sales is a plus, but not required What We Offer Our Customer Support Specialists Training for all Customer Support Specialist hires Opportunities for advancement into leadership roles Performance-based incentives and bonuses Full-time, consistent schedule Supportive and team-oriented environment
Pay:
$55,000.00 - $60,000.00 per year
Benefits:
On-the-job training Professional development assistance Referral program
Work Location:
In person