Document Services Representative

Looking to build a career in a stable and growing industry? FCCI is seeking a detail-oriented and dependable professional to join our Document Services team. This team plays an important role in supporting business operations by ensuring documents and information are processed accurately, efficiently, and delivered to the right teams at the right time. This position offers an opportunity to develop operational and technical skills while gaining exposure to insurance policy and claims processes. It's a great fit for someone who enjoys organized, detail-focused work and takes pride in accuracy and consistency. Position located in our Sarasota office. What You'll Do Process, sort, scan, and index incoming documents with a high level of accuracy and efficiency Route documents through imaging and workflow systems to appropriate business areas Research and retrieve policyholder and claims information using internal systems Apply document classification and handling guidelines to ensure proper processing and compliance Maintain quality, accuracy, and turnaround standards in a fast-paced production environment Support critical business operations by helping ensure timely access to important documents and information What We're Looking For Strong attention to detail and organizational skills Ability to manage repetitive tasks with consistency and accuracy Comfortable working with technology and navigating multiple systems Ability to prioritize work and meet deadlines in a production-focused environment Strong reliability, accountability, and teamwork skills In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes: Flexible Work Environment Paid Family Leave Competitive PTO & Holidays Recognition & Bonus Programs Medical, Vision, Dental & Life Insurance Employee Referral Bonus Paid Volunteer Time 401(k) Match & Profit-Sharing The salary range for this position is $15.37-$23.67 hourly. This salary range is an estimate and the actual salary will vary based on applicant's education, experience, knowledge, skills, and abilities. We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. Please apply via our website at www.fcci-group.com (http://www.fcci-group.com). Drug Free Workplace (•Pre-employment drug screen is conducted for all positions) Experience Required One year of relevant office experience. Basic knowledge insurance document workflows and administrative functions. Ability to review and process documents quickly to identify key information. Excellent communication, customer service, interpersonal and organizational skills. Ability to analyze, define and solve problems; the use of good judgment and decision-making. Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.