Part-time Customer Service Representative (On-Site)

Part-time Customer Service Representative (On-Site) Columbus, GA Job Details Part-time 1 day ago Qualifications Sales transaction processing Financial transaction processing Phone communication Processing cash transactions English Analysis skills Data entry Customer support Productivity software Leadership Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Job Overview Join our dynamic team as a Part-Time Customer Service Representative (Call Center-Onsite), where your enthusiasm and communication skills will drive exceptional customer experiences! This role is ideal for individuals who are dependable and excel in a fast-paced, performance-driven environment and are available for consistent evening and weekend hours. Schedule Requirements Eligible candidates must have the below availability, and able to commit to a schedule from 20-37 hours per week. Schedule may include any of the below. Monday•

Friday:

5:00pm•9:00pm (Eastern Time)

Saturday:

9:00am•1:00pm (Eastern Time) Two Sundays per month: Afternoon/early evening shifts (MAY

BE REQUIRED

) Duties Handle inbound and outbound calls with professionalism, enthusiasm, and a customer-first attitude Assist customers by answering questions, resolving issues, and providing product or service information Conduct data entry accurately into our systems while maintaining attention to detail Support sales efforts by promoting products or services during customer interactions Maintain excellent phone etiquette and communication skills to create positive experiences Process cash handling transactions securely when necessary Collaborate with team members to share insights and improve service delivery Requirements Proven call center experience or previous customer support roles are advantageous Strong communication skills, both verbal and written, in English Proficiency in Microsoft Office applications and general computer skills for data management Document all call activity thoroughly in the system regarding accounts, services, and payment options Resolve customer concerns while maintaining compliance with company policies Meet or exceed quality assurance and productivity metrics Excellent phone etiquette, analysis skills, and the ability to handle multiple tasks efficiently Collaborate with team members and leadership to ensure a positive customer experience What We Offer Consistent part-time schedule Supportive team environment Training provided