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Customer Care Representative
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Socium - Teams Done Differently
Norcross, GA (In Person)
Full-Time
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Job Description
Customer Care Representative at Socium - Teams Done Differently Customer Care Representative at Socium - Teams Done Differently in Norcross, Georgia Posted in 1 day ago.
Type:
full-timeJob Description:
Project Manager ???? Duluth, Georgia - Onsite We're currently partnering with a growing organization seeking a Customer Care Specialist to join their team. This role is ideal for someone who enjoys working in a fast-paced, customer-focused environment while also supporting operational and planning functions across the business.RESPONSIBILITIES
- Managing customer orders and order entry within SAP
- Supporting invoicing and customer account activities
- Assisting with forecasting, planning, and inventory coordination
- Communicating with customers regarding order status, timelines, and updates
- Partnering cross-functionally with operations, supply chain, and internal teams to ensure smooth execution
- Maintaining accurate customer and order data within internal systems
EXPERIENCE
- Experience in customer service, customer care, order management, or inside sales support
- SAP experience
REQUIRED
- Strong organizational and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience supporting forecasting, planning, or supply chain processes