Call Center Specialist

Call Center Specialist 2.8 2.8 out of 5 stars Peachtree City, GA 30269 $20.19 an hour - Full-time Shane Smith Law 60 reviews $20.19 an hour - Full-time At Shane Smith Law, we believe great people create great results. Our mission is to provide exceptional service to injury victims while fostering a supportive, growth-oriented workplace where team members can thrive. We're looking for an energetic, competitive, and motivated Call Center Specialist to join our growing team. In this role, you'll be the first point of contact for potential clients, helping them understand their legal options and guiding them through the initial stages of the intake process. If you enjoy building relationships, overcoming objections, and working toward performance goals, this could be the perfect opportunity for you. Every conversation you have has the potential to help someone during one of the most challenging times in their life. Full-Time | $20.19/hr | Onsite/In Person |

Peachtree City, GA Salary:

$20.19 an hour. Base pay + up to 40k in bonuses

Positions Hours:

Monday - Friday 8:00AM to 5:00PM or 10:00AM to 7:00PM with an hour for lunch What You'll Do Speak with potential clients who have been injured and are seeking legal representation Conduct outbound follow-up calls to prospective clients Handle inbound inquiries and convert qualified leads into signed clients Build trust and rapport while educating prospects about our services Gather and document important case information Evaluate cases based on established criteria Consistently work toward individual and team performance goals Collaborate with attorneys and team members to ensure an exceptional client experience What We're Looking For Strong verbal and written communication skills Sales, customer service, call center, or inside sales experience preferred Ability to confidently handle objections and guide conversations Competitive mindset with a desire to achieve and exceed goals Strong organizational and multitasking abilities Professional demeanor and positive attitude Ability to make sound decisions in a fast-paced environment Comfortable making and receiving a high volume of calls daily Why Shane Smith Law? Competitive compensation with uncapped earning potential Performance-driven culture with recognition and growth opportunities Supportive team environment Meaningful work helping individuals after serious accidents Ongoing training and professional development Opportunity to build a long-term career with a growing law firm If you're motivated by helping people, driven by results, and excited about joining a winning team, we'd love to hear from you.

Benefits:

Paid Holidays 10 days paid time off Health Reimbursement Arrangement (HRA) Matching contribution to Simple IRA Various incentive programs Room for Growth Progressive Service Recognition At Shane Smith Law, we offer a competitive salary and benefits package, as well as a "you do, you get" incentive program. If you are a driven and compassionate individual ready to start your legal career, apply today! Shane Smith Law is an Equal Opportunity employer and certified Patriotic Employer recognized by the Office of the Secretary of Defense Employer Support of the Guard and Reserve.

EOE M/F/Disabled/Vet Job Type:

Full-time Pay:

$20.19 per hour

Benefits:

Health insurance Paid time off Ability to

Commute:

Peachtree City, GA 30269 (Required)

Work Location:

In person