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Customer Service Representative
Job
Urquia's Drywall LLC
Warner Robins, GA (In Person)
$50,960 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will help create a positive experience for everyone who interacts with us. This position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment where your contributions truly make a difference. Responsibilities Greet customers in person at the front desk with a warm, professional attitude, providing excellent first impressions Manage multi-line phone systems efficiently, answering inquiries promptly and directing calls appropriately Provide clerical support including proofreading documents, managing correspondence, and supporting administrative projects Handle customer inquiries via phone or email with patience and clarity, ensuring issues are resolved effectively Maintain a tidy and organized front desk area while managing office supplies and ensuring smooth daily operations Qualifications Proven experience in office management, clerical work, or customer service roles with strong organizational skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, data entry, and general office software Excellent phone etiquette and communication skills; bilingual abilities are a plus but not required Experience with multi-line phone systems, filing systems, proofing documents, and calendar management Ability to handle multiple priorities efficiently while maintaining attention to detail and accuracy Join us to be part of a vibrant team committed to delivering outstanding customer support! We value energetic professionals who thrive in organized environments and enjoy helping others. This paid position offers the chance to grow your administrative expertise while making a meaningful impact every day.