Customer Service Representative

Are you the one we're going to call? Customer Service Representative Join Bug Busters, Inc., a family-owned pest control leader serving the North Georgia and Atlanta-metro region, and help us protect homes and businesses while building your income and career. If you're a motivated Customer Service Representative who has passion in helping customer in the most best practice you can be— we want to talk with you! Why you'll love working here Family-owned, fun culture: we value autonomy, celebrate success and keep things real. Monday-Friday, 8 AM-5 PM schedule-your compensation is intended to cover all hours worked in a work week

Benefits:

health, dental & vision coverage with company contribution effective in under 60 days; IRA with company match; 6 company-paid holidays; generous PTO; employee perks (movie tickets, child-care discounts and more). Your role & responsibilities As a Customer Service Representative at Bug Busters you will: Answer telephones, sms, chat relay messages, and handle customers' requests. Use webbased routing software to schedule startup and recurring services. Maintain accurate records of important customer comments and interactions. Make calls to customers to check satisfaction. Answer basic questions from customers and prospects about company services Sell company services to inbound callers. Make calls to customers to collect past due amounts. Process account receivable payments. Prepare customer mailings, and perform other administrative tasks. Over see customer renewal program Provide customers with excellent service via the phone, sms, chat and email Creating and maintaining customer relationships. Scheduling service appointment for new and existing customers. Work closely with pest control technicians with full access to their schedules. Accounts receivable filing, scanning, copying and posting. To carry out any additional tasks as requested by the direct manager for the success of its operation. What you bring to the table Minimum 2-3 years of as Customer Service Representative, preferably 2+ years in pest control or a home-service environment. Valid driver's license and clean driving record. (Driving experience for 5+ years is preferred, but we'll consider your overall driving record.) Self-motivated and goal-oriented with strong communication and presentation skills. Ability to pass pre-employment drug screen, background check, driver‐record (MVR) review and physical fitness test. Ready to join us? If you're ready to drive results, take control of your income and build a successful outside sales career in a stable, growing industry, click to apply now: Apply in our website: https://secure6.saashr.com/ta/6195335.careers?

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Apply:

Bug Busters is an Equal Opportunity Employer and maintains a drug-free workplace. Employment is contingent upon compliance with our drug and alcohol policy, which may include pre-employment and/or random testing as permitted by law

Pay:

$16.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Customer service: 2 years (Required) Pest control: 2 years (Preferred)

License/Certification:

Driver License 5 years (Preferred)

Work Location:

In person