Customer Support Assistant

Customer Support Assistant Honolulu, HI Job Details Full-time $20 - $22 an hour 4 days ago Qualifications Record keeping Document review (document control) Microsoft Excel Microsoft Outlook Sales Phone communication Handling customer inquiries Executive administrative support Research High school diploma or GED Dispatching Task prioritization Data entry Organizational skills Clerical experience Managing executive calendars Data collection Freight Order entry Communication skills Transportation documentation for distribution operations Entry level File organization Time management Full Job Description Customer Support Assistant We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in the seafood wholesaling and production industry. As a vital member of our Sales department, you will provide essential support to our sales manager and contribute to the smooth operation of our customer service processes. This full-time position offers an excellent opportunity for those looking to develop their skills in a dynamic and fast-paced environment.

Responsibilities:

Perform general office duties including filing, scanning, data entry, and document organization Prepare and verify proof of delivery papers, ensuring all documentation is complete and accurate Generate and organize shipping documents to facilitate timely and correct dispatch of goods Prepare and enter sales orders promptly and accurately Coordinate with the logistics team to resolve order discrepancies or issues Collect customer orders via email, phone, or text, reviewing for accuracy in items, quantities, and pricing Conduct research, compile data, and prepare papers for sales presentations as needed Collect freight rate information for program sales Manage and maintain the sales manager's schedule Assist in other administrative tasks to support sales and customer service operations

Requirements:

Proficiency in Microsoft Office suite, particularly Outlook, Word, and PowerPoint, with intermediate Excel skills Strong attention to detail and excellent organizational abilities Outstanding written and verbal communication skills Ability to multitask and prioritize effectively in a fast-paced environment Time management skills and ability to meet deadlines Capability to establish and maintain positive interpersonal relationships Adaptability and willingness to learn new processes and procedures High school diploma or equivalent If you are a proactive team player with a passion for customer service and a desire to grow in the seafood industry, we encourage you to apply. Join our team and play a crucial role in supporting our sales efforts and ensuring customer satisfaction. Submit your application today to embark on an exciting career opportunity with our company.