Customer Specialist

Job Title:

Dispensary Customer Specialist Are you passionate about cannabis and love helping customers find the perfect products? Do you have excellent communication skills and a commitment to outstanding customer service? If so, we'd love to hear from you! We offer a range of benefits, including two weeks of paid time off, company-paid health, vision, and dental insurance, and paid holidays . Our team members enjoy generous employee discounts, exclusive access to our beta program, and the opportunity to purchase factory seconds . Additional rewards include team sales bonuses, referral incentives, on-the-job training, tips, and opportunities for career growth in an expanding industry . If you're excited about working in a fast-paced, customer-centered environment, apply today and take your passion for cannabis to the next level!

What We Are Looking For:

Do you have experience in retail or customer service ? Whether you're experienced in the industry or eager to learn, we welcome individuals with strong customer service skills and a passion for cannabis . Providing excellent service is key when guiding customers through their cannabis purchasing experience. If you have a talent for understanding customer needs and providing knowledgeable recommendations , we want you on our team!

Responsibilities:

Customer Service:

Greet and assist customers, providing expert guidance on cannabis products.

Product Knowledge:

Stay informed about all cannabis products, including strains, edibles, concentrates, and accessories , and educate customers on product features, benefits, and usage.

Sales:

Process transactions accurately and efficiently using the point-of-sale (POS) system. Promote special deals and upsell relevant products.

Compliance:

Follow all local and state cannabis regulations , including age verification and customer ID checks.

Inventory Management:

Assist in restocking and organizing inventory. Report discrepancies to management.

Sanitation & Safety:

Maintain a clean and organized workspace, ensuring a safe and welcoming shopping experience.

Customer Education:

Share product knowledge to help customers make informed decisions.

Team Collaboration:

Work closely with team members to create a positive and efficient customer experience.

Experience:

Previous retail or customer service experience preferred; experience in the cannabis industry is a plus. Excellent communication and interpersonal skills with strong attention to detail. Comprehensive understanding of cannabis products and their effects, or a willingness to learn.

Requirements:

Must be at least 21 and meet all state and local regulatory requirements for working in the cannabis industry. Must pass a state-mandated Department of Health background check . Ability to stand for extended periods, perform repetitive tasks, and lift up to 25 pounds.

Desired Traits:

Passion for

Cannabis:

A genuine enthusiasm for the cannabis industry or willingness to learn.

Reliability:

Strong work ethic, punctuality, and dependability.

Availability:

Must be able to work a rotating schedule, including nights, holidays, and weekends . The current schedule consists of four 10-hour shifts with three days off .

Team Player:

Ability to thrive in a fast-paced, team-oriented environment.

Adaptability:

Willingness to learn and grow with the evolving cannabis industry.

Job Type:

Full-time Pay:

From $16.00 per hour

Benefits:

Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Shift:

10 hour shift Day shift Evening shift Rotating shift Application Question(s): Must answer to be considered for position.: Our team works on a rotating four ten hour from 9am to 7:30pm shifts include nights some holidays and weekends. Does this type of schedule work for you?

Work Location:

In person