Administrative Client Support Specialist

Administrative Client Support Specialist Caliberr Staffing Spencer, IA 51301 $14.25 - $24.20 an hour $14.25 - $24.20 an hour About the Role As an Administrative Client Support Specialist, you will serve as the primary point of contact for our valued clients, ensuring seamless service delivery and operational efficiency. You will play a vital role in driving customer satisfaction by managing account inquiries, processing orders, and providing administrative support that keeps our business operations running smoothly. Responsibilities Manage incoming client communications via phone and email to provide timely, professional assistance. Process customer orders and generate accurate invoices to support efficient financial account management. Actively promote company offerings and services to help clients find the best solutions for their needs. Resolve customer concerns through effective problem-solving, ensuring long-term retention and positive brand sentiment. Maintain high standards of data integrity by accurately entering and updating client information in our systems. Collaborate with internal teams to streamline workflows and ensure consistent follow-up on outstanding tasks. Qualifications Required Skills High school diploma or equivalent. Proven experience in a customer service or administrative support role. Proficiency in Microsoft Office Suite, including Outlook and Excel. Strong verbal communication skills with a professional and courteous demeanor. Demonstrated ability to multitask and manage competing priorities in a fast-paced environment. Preferred Skills Experience with CRM or order management software. Strong organizational skills with a keen eye for detail. Ability to work effectively both independently and as part of a collaborative team. A proactive, positive attitude toward problem-solving and client success.