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Airline Customer Service/Ground Operations Agent (FLIGHT BENEFITS)

Job

CRJ Aviation

Idaho Falls, ID (In Person)

$35,360 Salary, Part-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 6/24/2026

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Job Description

Now Hiring! New Starting Pay Rate $17.00 per hour! CRJ Aviation is currently hiring for cross utilized agents for the Idaho Falls Idaho Regional Airport . Join a fast-growing aviation team where every day brings something new, and your work keeps flights moving safely and on time. Specifically, we are looking for applicants that can fulfill both of the following job duties. The first set of job duties include Customer Service Agent or CSA. A great CSA will come to work and greet passengers with a smile while providing them with exceptional customer service regardless of the scenario. From booking tickets, checking in passengers at the ticket counter, boarding them at the gate, and then welcoming them back home upon their return. CSAs ensure that passenger's needs are taken care of and do everything in their power to make sure the passenger's trip was a safe and enjoyable experience. Successful CSAs often receive compliments from passengers even after long delays or less pleasant situations that are at times unavoidable in the airline business. The second set of job duties include Ground Operations Agent, or GOA. A good GOA is someone that is comfortable working outside in various weather conditions while operating equipment to service an aircraft and load luggage onto the plane. GOAs need to be able to push/pull up to 100 lbs and showcase a good track record of situational awareness and safety as they will be routinely operating around aircraft and passengers. Indididuals most successful as GOAs tend to be very dependable, semi-athletic, and able to keep working diligently until the jobs is done. Individuals applying for the Cross Utilized Agent (CUA) position should be able to fullfil the responsibiities of both CSAs and GOAs. Simply put, we are looking for individuals who excell at providing great customer service as well as being able to handle activity outside on the ramp. To qualify for this position, you must: Have a high school diploma or GED Have a valid driver's license Be at least 18 years old Pass a post offer pre-employment background check, including finger printing and a criminal history record check. Pass a post offer pre-employment drug test Frequently lift bags or items weighing up to and including 50 lbs Occasionally lift bags or items weighing between 50 and 100 lbs Be authorized to work in the US Possess basic computer skills Have strong verbal communication skills Be willing to work a rotating schedule including afternoons, evenings, weekends, split shifts, delays and some holidays. CRJ Aviation LLC is an Equal Opportunity Employer.
Job Type:
Part-time Pay:
$17.00 per hour
Benefits:
Employee assistance program On-the-job training Paid training Application Question(s): Do you have a valid driver's license? Do you have open availability? Able to work days, nights, weekends, holidays, delayed flights, split shifts? Able to push, pull, lift up to 100 lbs? Able to work in the outside elements?
Language:
English (Required)
License/Certification:
Driver's License (Required) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person

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