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Customer Service Representative (CSR) - Dealer Support

Job

Tuff Jug

Nampa, ID (In Person)

$39,520 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 6/29/2026

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Job Description

Customer Success Representative (CSR) - Dealer SupportTuff Jug Meridian, Idaho | Full-Time Tuff Jug is growing rapidly across North America and we're looking for Customer Success Representatives (CSR) to help support and onboard new dealer accounts. This role is focused on responding to inbound dealer inquiries, guiding new dealers through the onboarding process, and helping deliver a fast, professional, and positive experience from first contact through first order. We generate a high volume of inbound dealer applications through our marketing efforts and are looking for organized, energetic, and relationship-oriented individuals who enjoy helping customers and thrive in a fast-paced environment. What You'll Do Respond quickly to inbound dealer applications and inquiries Call, text, and email prospective dealers Help guide dealers through onboarding and account setup Answer product and program questions Coordinate with sales and operations teams to support dealer needs Maintain accurate CRM notes and follow-up activity Ensure dealers receive timely communication and support Help create a positive and professional first impression of Tuff Jug What We're Looking For Strong communication and people skills Organized, dependable, and detail-oriented Comfortable handling multiple conversations and tasks at once Positive attitude and strong follow-up habits Ability to work in a fast-moving environment CRM or customer service experience is a plus, but not required Preferred Backgrounds Customer service Inside sales support Retail or dealer support Powersports or automotive industries High-volume inbound support environments Compensation $18-$20/hour starting pay Performance incentive opportunities Why Tuff Jug? Fast-growing company with strong momentum High-energy, entrepreneurial work environment Opportunity for advancement as the company grows Be part of helping build a rapidly expanding dealer network
Pay:
$18.00 - $20.00 per hour Application Question(s): What interests you about working at Tuff Jug and this role specifically? Describe a time you had to handle multiple customers, leads, or tasks at once. How did you stay organized and responsive? This role requires fast follow-up and strong communication. Why do you think you would succeed in a high-energy environment?
Work Location:
In person