Short-Term Customer Service Representative

Short-Term Customer Service Representative at NextPlay Jobs Short-Term Customer Service Representative at NextPlay Jobs in Des Plaines, Illinois Posted in 9 days ago.

Type:

full-time

Job Description:

Temporary Membership Renewal Representative (3-5 Day Project)

Position:

Temporary Membership Renewal Representative Location:

On-Site in

Rosemont, IL Duration:

Short-Term Project (Approximately 3-5 Days)

Pay:

$20 per hour About the Opportunity Our nonprofit client is seeking a reliable and personable Temporary Membership Renewal Representative to assist with a short-term outreach project. This role is focused on contacting members whose memberships have lapsed and encouraging them to renew their membership. This is a great opportunity for someone who enjoys speaking with people, is comfortable making outbound calls, and can efficiently work through a high-volume contact list. Responsibilities Make outbound calls to approximately 1,500 lapsed members Inform members of their membership status and renewal options Answer basic questions regarding membership benefits and renewal processes Accurately document call outcomes and member responses Maintain a professional and positive experience with every interaction Work through assigned call lists in a timely manner Qualifications Previous customer service, call center, or membership outreach experience preferred Strong verbal communication skills Comfortable making a high volume of outbound calls Professional, friendly, and persistent demeanor Strong organizational and data-entry skills Ability to work independently and stay focused throughout the project What We're Looking For Someone who can hit the ground running Dependable and detail-oriented Comfortable handling repetitive outreach tasks Available immediately for the duration of the project This is a short-term assignment with an immediate start date and the potential to make a meaningful impact by helping a nonprofit organization reconnect with its members.