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Insurance Customer Service

Job

Katie Bashary - State Farm Agency

El Paso, IL (In Person)

$45,000 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Insurance Customer Service Location:
EL PASO, IL, 61738
Salary:
$35000.0 - $55000.0/year
Experience:
1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed, energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. To be considered, please submit your resume, and we will follow up with the next steps! Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. We are an Equal Opportunity Employer and encourage applications from individuals of all backgrounds and experience levels. #SMA PI283912089

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