Customer Service Representative

HIRING IMMEDIATELY

CUSTOMER

SERVICE REPRESENTATIVE IN GLENDALE HEIGHTS, IL

Accurate Personnel is hiring immediately for a Customer Service Representative to join our team in Glendale Heights, Illinois. This individual will be responsible for managing communications, order entry, and logistics coordination, alongside providing administrative support to the Director of Sales for strategic initiatives and volume reviews. The ideal candidate will possess 3-5 years of customer service or office experience in a manufacturing environment, solid computer and typing skills, be bilingual in Spanish and English, highly detail-oriented with accuracy in documentation, labeling, and lot tracking. Apply online and kickstart your career today! Pay, Schedule, and Location Starting at $20-$22 per hour Excellent benefits package, including medical, dental, and vision 8:00am – 4:30pm, Monday-Friday Located in

Glendale Heights, Illinois Duties and Responsibilities Account Management & Sales Support:

Serve as the primary contact for assigned accounts, handling inquiries via email and phone. Assist the Director of Sales with customer visits, volume reviews, and sales initiatives.

Order Management & Fulfillment:

Enter customer orders into the ERP system, coordinate with the warehouse for picking, and verify all shipping details before finalizing.

Documentation & Compliance:

Generate and verify pallet tags, bills of lading, packing slips, and ensure Certificates of Analysis (COA) are sent with accurate lot information.

Inventory & Problem Resolution:

Monitor inventory levels and coordinate with production on availability. Proactively resolve customer complaints and logistics issues before escalation. Requirements and Qualifications 3-5 years of customer service or office experience in a manufacturing environment Solid computer and typing skills; ERP and inventory management experience are a plus. Highly detail-oriented with accuracy in documentation, labeling, and lot tracking. Must be bilingual in Spanish and English No sensitivity to foods or spices — (Salary range based on experience) —

ABOUT ACCURATE PERSONNEL

Do you need your next job fast? Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has provided temporary job services and direct hire searches for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Let Accurate work for you. Apply with us today! — Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. (GHB)