Bilingual Customer Service And Sales Representative

Bilingual Customer Service And Sales Representative Miguel Angel Gonzalez Agency Inc Lisle, IL Job Details Full-time 1 day ago Benefits Health insurance Paid time off Opportunities for advancement Retirement plan Qualifications Spanish English High school diploma or GED CRM system proficiency Full Job Description Job Overview Are you someone who loves connecting with people and enjoys the satisfaction of helping them find exactly what they need? Miguel Angel Gonzalez Agency Inc. is looking for a vibrant Bilingual Customer Service and Sales Representative to join our close-knit team right here in Lisle, Illinois. We believe in building genuine relationships, both with our clients and within our team, and your role will be central to that mission. You'll be the first point of contact for many, using your exceptional communication skills in both English and Spanish to guide our customers, answer their questions, and help them discover the products and services that best fit their lives. This isn't just about answering calls; it's about listening, understanding, and making a real connection. If you're ready to bring your positive energy and bilingual talents to a company that values its people and its community, we can't wait to hear from you! Benefits Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Retirement Plan Health Insurance Requirements Fluency in both English and Spanish (written and spoken) is essential. Previous experience in customer service or sales roles. Excellent communication and interpersonal abilities. A positive and approachable demeanor. Proficiency with standard office software and CRM systems. High school diploma or equivalent; some college coursework preferred. Responsibilities Engage with customers in a friendly and helpful manner, addressing inquiries and resolving issues effectively. Proactively identify sales opportunities during customer interactions and guide them towards suitable products or services. Process orders, forms, and applications accurately and efficiently. Maintain customer records by updating account information and documenting all interactions. Collaborate with the sales team to ensure customer needs are met and to achieve team goals. Provide product and service information to potential and existing customers. About Us The Gonzalez Allstate Insurance Agencies are located in Bolingbrook and Lisle Illinois. We are an Allstate designated Premier Agency and have been since Allstate instituted the Premier Agency designation. We take our job very seriously and take pride in our commitment to protect our customers by tailoring policies to their specific needs. Our dedicated staff work incredibly hard to insure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.