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Administrative Customer Support Agent

Job

All Seasons Pools & Spas

Orland Park, IL (In Person)

$37,440 Salary, Full-Time

Posted 3 days ago (Updated 22 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Administrative Customer Support Agent 9135 West 135th Street, Orland Park, IL 60462 From $18 an hour - Full-time From $18 an hour - Full-time We are seeking a Customer Service / Data Entry representative to join our swimming pool service office team! You will be responsible for helping customers by scheduling, billing, providing product and service information, communicating with field technicians and resolving technical issues. On the job training is provided. No experience necessary. Candidates with strong communication skills, self-starters, are familiar with Microsoft Office products and have experience with customer service is always helpful. Multi-tasking abilities are a must!
Work Days:
Beginning of April thru end of
October:
Monday-Friday 7-5, every other Saturday 7-2 Beginning of November thru end of
March:
Monday-Friday 7-4 Simple IRA, health/dental/vision/life insurance, paid holidays, and paid time off are available. Although not a sales position, commission can be earned on sales.
Responsibilities:
  • General office tasks such as data entry and filing
  • Handle client correspondence via phone and email
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Provide information about products and services
  • Troubleshoot and resolve product issues and concerns
Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Knowledge of Microsoft Word and Excel
Reliable & Punctual Job Type:
Full-time Salary:
$18.00/hour - Pay may depend on skills and/or qualifications
Work Remotely No Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance
Shift:
10 hour shift 8 hour shift Day shift No nights
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person