Customer Care Coordinator

Customer Care Coordinator Job at a

Glance Location:

Elgin, IL Contract:

W2 only, up to 2 years (based on business needs and performance)

Pay:

$21/hr + optional medical, dental, vision, 401(k) match Key Responsibilities Serve as point of contact for internal and field project management teams for EEC SI demonstrations and customer visits. Communicate dates and manage schedules with Motorola and customer contacts. Manage customer visits end-to-end, including: Scheduling conference rooms Arranging meal requirements Coordinating tours Communicating details of local and Chicago events/attractions Greeting customers and Motorola teams Support unique projects such as: Updating organizational brochures Marketing information (including videos) Generating presentations Perform general administrative functions. Position includes aspects of facility management. Other duties will be assigned as needed to fulfill the customer experience requirement. Required Skills Excellent interpersonal skills 1-2 years of experience working with customers and coordinating/scheduling customer events Strong verbal and written communication skills Friendly and welcoming demeanor; professional appearance and attitude Face-to-face customer interaction experience (not only phone-based support) Preferred Skills Knowledge in Oracle tools (plus) Microsoft products knowledge (nice-to-have) Bilingual (English and Spanish) Experience handling customer visas/immigration paperwork Experience preparing presentations and presenting Graphic design experience

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers'' workforce and project requirements. #ZR #INDGEN