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Customer Service Rep - Rock Falls, IL

Job

Lincare Holdings

Rock Falls, IL (In Person)

$36,400 Salary, Full-Time

Posted 1 week ago (Updated 19 hours ago) • Actively hiring

Expires 6/16/2026

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Job Description

Customer Service Rep - Rock Falls, IL Lincare Holdings United States, Illinois, Rock Falls May 07, 2026 Offering $15 to $20 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records

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