Bilingual Customer Service Representative (Spanish/English) Streator, IL

We Are Hiring

• Call Center / Collections Representatives (Bilingual, a must)

Location:

Streator, IL (Onsite)

Schedule:

Monday-Friday, 9 AM

• 6 PM (No Weekends)

Pay:

$15.50/hour + commission opportunities ¡Estamos contratando!

• Representantes de Call Center / Cobranza (Bilingüe) Ubicación: Streator, IL (Presencial)

Horario:

Lunes a Viernes, 9 AM

• 6 PM (Sin fines de semana)

Pago:

$15.50 por hora + comisiones Now is a great time to join AllianceOne! As a subsidiary of Teleperformance , AllianceOne offers the opportunity to be part of a global leader in customer experience and contact center solutions. Join a company known for delivering exceptional customer experiences while building a stable and rewarding career. What You'll Do We are currently hiring call center/collections professionals to connect with customers and help resolve delinquent account issues. In this role, you will: Work directly with customers to find realistic repayment solutions Provide guidance, options, and support to help customers get back on track Deliver a positive, respectful, and solution-focused experience Balance customer needs with business objectives Bilingual (English/Spanish) applicants will be prioritized Lo que harás Actualmente estamos contratando profesionales de call center/cobranza para comunicarse con clientes y ayudar a resolver cuentas vencidas. En este puesto, tú: Trabajarás directamente con clientes para encontrar soluciones de pago realistas Brindarás orientación, opciones y apoyo Ofrecerás un servicio respetuoso y enfocado en soluciones Equilibrarás las necesidades del cliente con los objetivos del negocio Los candidatos bilingües (inglés/español) tendrán prioridad What We Offer Competitive hourly pay + uncapped commission Paid training to set you up for success Stable, full-time schedule (no weekends) Career growth opportunities within a global organization Benefits Medical, Dental, Vision Insurance HSA/FSA options Generous Paid Time Off Optional Daily Pay Employee Assistance Program (EAP) 401(k) after 90 days And more Health benefits begin the 1st of the month following your hire date (or immediately if hired on the 1st). Qualifications Customer service experience (call center or collections preferred) Fluent in English and Spanish (preferred and prioritized) Strong communication and negotiation skills Ability to multitask across systems while speaking with customers Reliable attendance and strong work ethic Problem-solving and critical thinking skills Basic computer and typing skills Team-oriented with the ability to work with diverse customers Background check required Why Join Us? If you're looking for career growth, stability, and a supportive team , AllianceOne is the place for you.

Job Type:

Full-time Pay:

$15.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance

Language:

Spanish (Required)

Work Location:

In person Bilingual Customer Service Representative (Spanish/English)

• Streator, IL AllianceOne Inc. Streator, IL 61364 $15.50 an hour
• Full-time $15.50 an hour
• Full-time We Are Hiring
• Call Center / Collections Representatives (Bilingual, a must)

Location:

Streator, IL (Onsite)

Schedule:

Monday-Friday, 9 AM

• 6 PM (No Weekends)

Pay:

$15.50/hour + commission opportunities ¡Estamos contratando!

• Representantes de Call Center / Cobranza (Bilingüe) Ubicación: Streator, IL (Presencial)

Horario:

Lunes a Viernes, 9 AM

• 6 PM (Sin fines de semana)

Pago:

$15.50 por hora + comisiones Now is a great time to join AllianceOne! As a subsidiary of Teleperformance , AllianceOne offers the opportunity to be part of a global leader in customer experience and contact center solutions. Join a company known for delivering exceptional customer experiences while building a stable and rewarding career. What You'll Do We are currently hiring call center/collections professionals to connect with customers and help resolve delinquent account issues. In this role, you will: Work directly with customers to find realistic repayment solutions Provide guidance, options, and support to help customers get back on track Deliver a positive, respectful, and solution-focused experience Balance customer needs with business objectives Bilingual (English/Spanish) applicants will be prioritized Lo que harás Actualmente estamos contratando profesionales de call center/cobranza para comunicarse con clientes y ayudar a resolver cuentas vencidas. En este puesto, tú: Trabajarás directamente con clientes para encontrar soluciones de pago realistas Brindarás orientación, opciones y apoyo Ofrecerás un servicio respetuoso y enfocado en soluciones Equilibrarás las necesidades del cliente con los objetivos del negocio Los candidatos bilingües (inglés/español) tendrán prioridad What We Offer Competitive hourly pay + uncapped commission Paid training to set you up for success Stable, full-time schedule (no weekends) Career growth opportunities within a global organization Benefits Medical, Dental, Vision Insurance HSA/FSA options Generous Paid Time Off Optional Daily Pay Employee Assistance Program (EAP) 401(k) after 90 days And more Health benefits begin the 1st of the month following your hire date (or immediately if hired on the 1st). Qualifications Customer service experience (call center or collections preferred) Fluent in English and Spanish (preferred and prioritized) Strong communication and negotiation skills Ability to multitask across systems while speaking with customers Reliable attendance and strong work ethic Problem-solving and critical thinking skills Basic computer and typing skills Team-oriented with the ability to work with diverse customers Background check required Why Join Us? If you're looking for career growth, stability, and a supportive team , AllianceOne is the place for you.

Job Type:

Full-time Pay:

$15.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Referral program Vision insurance

Language:

Spanish (Required)

Work Location:

In person