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Customer Service Specialist

Job

Addison Group

Wadsworth, IL (In Person)

$50,960 Salary, Full-Time

Posted 3 weeks ago (Updated 5 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Customer Service Specialist at Addison Group Customer Service Specialist at Addison Group in Wadsworth, Illinois Posted in 15 days ago.
Type:
full-time
Job Description:
Job Title:
Customer Service Representative Location (city, state):
Gurnee, IL Industry:
Manufacturing Pay:
$23-26/hr on an open ended contracted basis
Benefits:
This position is eligible for medical, dental, vision, and 401(k) Responsibilities Enter, process, and track a high volume of customer orders Handle inbound and outbound customer and sales partner calls Resolve order issues, service inquiries, and delivery concerns Communicate professionally via phone and email Partner with internal teams to meet customer needs Maintain account, pricing, and order data in internal systems Support daily shipment coordination and order follow-ups Qualifications 2+ years of full cycle customer service experience Proven ability to close deals and grow existing accounts Strong phone presence and written communication skills Comfortable working in a fast-paced, metrics-driven sales environment Self-motivated, organized, and results-oriented