Property & Casualty Personal Lines Customer Service Agent

OUR TEAM IS GROWING!

About Us Zeller Insurance is an independent, community-focused agency dedicated to making a difference in the lives of our clients through exceptional insurance and benefits services. We are proud of our family-oriented culture and our team of selfless, high-achieving professionals who thrive on helping others succeed. Position Summary We are seeking a licensed Property & Casualty Personal Lines Customer Service Agent to join our growing team. This role is ideal for a motivated individual with strong communication skills, emotional intelligence, and a passion for serving others. You will work directly with clients to provide personalized insurance solutions while building and maintaining long-term relationships.

Key Responsibilities:

Manage and service a book of personal lines insurance clients Provide expert advice on personal insurance products and coverage options Process policy changes, renewals, endorsements, and new business Communicate effectively with clients, underwriters, and carriers Maintain accurate records in the agency management system Collaborate with team members to ensure client satisfaction and retention Qualifications Active Property & Casualty (P&C) Insurance License (required) 3+ years of experience in personal lines insurance Excellent interpersonal and communication skills Strong organizational and problem-solving abilities High emotional intelligence with a team-oriented mindset What We Offer Supportive, faith-friendly, and family-like work environment Opportunities for professional growth and development Celebratory office culture and team recognition Tools and resources to help you succeed in your role Compensation Starting at $42,000 annually, salary commensurate with experience.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person

Job Types:

Full-time, Permanent Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

License/Certification:

Property & Casualty License (Required)

Work Location:

In person Property & Casualty Personal Lines Customer Service Agent 911 25th Street, Columbus, IN 47201 From $42,000 a year - Permanent, Full-time From $42,000 a year - Permanent, Full-time

OUR TEAM IS GROWING!

About Us Zeller Insurance is an independent, community-focused agency dedicated to making a difference in the lives of our clients through exceptional insurance and benefits services. We are proud of our family-oriented culture and our team of selfless, high-achieving professionals who thrive on helping others succeed. Position Summary We are seeking a licensed Property & Casualty Personal Lines Customer Service Agent to join our growing team. This role is ideal for a motivated individual with strong communication skills, emotional intelligence, and a passion for serving others. You will work directly with clients to provide personalized insurance solutions while building and maintaining long-term relationships.

Key Responsibilities:

Manage and service a book of personal lines insurance clients Provide expert advice on personal insurance products and coverage options Process policy changes, renewals, endorsements, and new business Communicate effectively with clients, underwriters, and carriers Maintain accurate records in the agency management system Collaborate with team members to ensure client satisfaction and retention Qualifications Active Property & Casualty (P&C) Insurance License (required) 3+ years of experience in personal lines insurance Excellent interpersonal and communication skills Strong organizational and problem-solving abilities High emotional intelligence with a team-oriented mindset What We Offer Supportive, faith-friendly, and family-like work environment Opportunities for professional growth and development Celebratory office culture and team recognition Tools and resources to help you succeed in your role Compensation Starting at $42,000 annually, salary commensurate with experience.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person

Job Types:

Full-time, Permanent Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

License/Certification:

Property & Casualty License (Required)

Work Location:

In person