Inside Sales / Customer Service

Inside Sales / Customer Service

AMERICAN TECHNOLOGY COMPONENTS INC - 3.5

Elkhart, IN Job Details $19 - $21 an hour 1 hour ago Qualifications Computer operation Customer communication Microsoft Excel Customer relationship building Microsoft Outlook Computer literacy ERP systems Client relationship development Windows Inside sales Task prioritization Data entry Order entry Escalation handling Communication skills Stakeholder relationship building Entry level Time management Full Job Description American Technology Components, Inc. is an innovative, custom manufacturer providing products and services across multiple industries. This includes manufacturing of Audio/Video Controls, Switch Controls, Electronic Controls, RF Controls, Interior and Exterior 12V Lighting, Wiper Systems and Components, 12V Accessories and Molded Convenience items. We have incorporated our state-of-the-art manufacturing capabilities to produce a high efficiency and controlled manufacturing environment that allows us to produce world class electrical components and circuit board assemblies. American Technology Components, Inc. is seeking a hardworking, reliable, and dedicated employee to be part of our team.

JOB RESPONSIBILITIES

Establish strong relationships with clients and internal team members. Collects and enters orders for new or additional products or services into ERP system. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers' problems and concerns. Performs other related duties as assigned. Strong computer background with working knowledge of windows, excel, word, outlook and emails. Possess strong organizational and time management skills with a self-starter mentality. Must be comfortable working in a fast-paced environment. Excellent interpersonal and communication skills. Strong work ethic, ability to prioritize tasks and manage time efficiently.