Customer Service

Who We Are At Jasper Group, customer service isn't just about answering questions—it's about owning the experience and delivering solutions. We work as one team to support our dealers, reps, and customers with clarity, speed, and accountability. If you enjoy solving problems, building relationships, and being the person others trust to get things done, you'll fit right in. What You'll Do (High-Level) As a Customer Service Representative, you'll be the main point of contact for your territory—supporting dealers, customers, and field sales from first question through final resolution. You won't just pass along information—you'll own the answer, guide the process, and make things easier for the customer every step of the way. Skills & Strengths Problem Solving Able to assess situations, identify root causes, and move quickly toward solutions Communication Clear, friendly, and confident written and verbal communication Balances empathy with efficiency Team Mindset Supportive, positive, and collaborative approach Embraces "we" over "I" and contributes to a unified customer experience Technical Skills Proficient in HubSpot for managing customer communication and tracking activity Comfortable using Microsoft Office and Outlook Open to learning new tools and adapting to change Ownership & Initiative Strong follow-up habits and attention to detail Takes initiative to improve processes and customer outcomes What You'll Bring Previous customer service experience preferred Basic computer skills required (HubSpot experience a plus) Ability to work onsite in Jasper, IN Why JSI We're a team that values ownership, collaboration, and making things happen for our customers. Here, your role isn't just to respond—it's to solve, support, and make every interaction count.

Job Type:

Full-Time Benefits:

Major Medical + Dental/Vision, 401K Retirement, Flexible Vacation, Life Insurance EOE including vets and disabled Customer Service 3.3 3.3 out of 5 stars 225 Clay Street, Jasper, IN 47546 Full-time

JASPER GROUP 33

reviews Full-time Who We Are At Jasper Group, customer service isn't just about answering questions—it's about owning the experience and delivering solutions. We work as one team to support our dealers, reps, and customers with clarity, speed, and accountability. If you enjoy solving problems, building relationships, and being the person others trust to get things done, you'll fit right in. What You'll Do (High-Level) As a Customer Service Representative, you'll be the main point of contact for your territory—supporting dealers, customers, and field sales from first question through final resolution. You won't just pass along information—you'll own the answer, guide the process, and make things easier for the customer every step of the way. Skills & Strengths Problem Solving Able to assess situations, identify root causes, and move quickly toward solutions Communication Clear, friendly, and confident written and verbal communication Balances empathy with efficiency Team Mindset Supportive, positive, and collaborative approach Embraces "we" over "I" and contributes to a unified customer experience Technical Skills Proficient in HubSpot for managing customer communication and tracking activity Comfortable using Microsoft Office and Outlook Open to learning new tools and adapting to change Ownership & Initiative Strong follow-up habits and attention to detail Takes initiative to improve processes and customer outcomes What You'll Bring Previous customer service experience preferred Basic computer skills required (HubSpot experience a plus) Ability to work onsite in Jasper, IN Why JSI We're a team that values ownership, collaboration, and making things happen for our customers. Here, your role isn't just to respond—it's to solve, support, and make every interaction count.

Job Type:

Full-Time Benefits:

Major Medical + Dental/Vision, 401K Retirement, Flexible Vacation, Life Insurance EOE including vets and disabled