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Customer Service Associate - Muncie

Job

Indiana Farm Bureau Insurance

Muncie, IN (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/19/2026

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Job Description

Customer Service Associate - Muncie 3.6 3.6 out of 5 stars 3040 West White River Boulevard, Muncie, IN 47304 Full-time Indiana Farm Bureau Insurance 89 reviews
Full-time Responsibilities:
Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested by the claim's representatives. Provides proof of insurance documents that are requested by clients. Any additional duties assigned by management. Requirements for
Success:
High school diploma or GED equivalent. 1 year of customer service experience. Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills. Strong time management and problem-solving skills. Strong attention to detail and accuracy.
IFBI Perks:
An organization that values work/life balance Paid vacation/sick leave 401(k) with match Fulltime with a Monday - Friday schedule Potential for a yearly bonus with a possible payout of up to 20% of the salary Contests and incentives Benefits eligibility within 30 days of employment Negotiable pay based on level of experience Collaborate in a team environment Paid volunteer hours #FO #LI-KL1