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Fraud Specialist

Job

Innovative Systems Group

Overland Park, KS (In Person)

$41,600 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 7/13/2026

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Job Description

Fraud Specialist at Innovative Systems Group Fraud Specialist at Innovative Systems Group in Overland Park, Kansas Posted in 3 days ago.
Type:
full-time
Job Description:
Job Title:
Fraud Specialist |
Fraud Operations Specialist I Location:
Overland Park KS | Hybrid Pay rate: $20.00/hr on W2
Duration:
6+ months contract (possible extension) This role will be hybrid, 3 days office/2 days remote after training is complete. Hours of operation Mon-Fri 930-630 CST and Saturday 8:00AM to 5:00PM CST. Training hours will be 8:00-5:00 CST. Must be able to work flexible schedule including nights, weekends and holidays.
Position Summary:
Reviews, identifies, and deters fraudulent activity. Takes inbound calls and referrals from victims of fraudulent activities. Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.
Position Requirements:
  • Must have excellent conversational skills in English
  • Experience navigating multiple computer screens and programs while interacting with customers on the phone.
  • High School diploma or equivalent
  • One year experience operating a computer in a Windows based environment
  • One year experience in fraud, customer service or a call center environment Technology Requirements (I.
E Programs, systems, etc) Phone skills, typing skills and good communication skills What does a typical day look like? (daily tasks) Phone calls, using slack to communicate to the team and reviewing documents to validate identity Preferred background/prior work experience? Customer service and call center skills Priority soft skills Good tone and communication skills as wells as listening skills Role will support Fraud Mgmt.