Customer Support Representative

Iron Ember Partners is actively hiring a full-time Customer Support Representative in Louisville, KY. We are looking for motivated individuals who are confident in communicating with customers, enjoy working in a team-focused environment, and are ready to build long-term professional experience. This opportunity is ideal for candidates seeking a stable role with growth potential, hands-on training, and performance-based advancement opportunities. As a Customer Support Representative, you will work directly with customers to provide account assistance, answer questions, and support daily customer interactions. The ideal Customer Support Representative is professional, dependable, and comfortable in a fast-paced environment where customer experience and communication matter. Our team values professionalism, consistency, and strong communication skills. Responsibilities of the

Customer Support Representative:

Assist customers with account support and service information Maintain professional communication during all customer interactions Help resolve customer concerns in a timely and professional manner Support daily team goals and overall office performance Learn client systems, promotions, and service offerings Work closely with leadership and fellow Customer Support Representative team members Track customer interactions and maintain accurate information Contribute to customer retention and overall Sales support initiatives

Qualifications:

Strong communication and interpersonal skills Professional attitude and reliable work ethic Ability to multitask in a fast-paced environment Comfortable speaking directly with customers Team-oriented mindset Previous customer service or Sales experience is a plus, but not required High school diploma or equivalent preferred

What We Offer:

Full paid training Weekly pay Performance-based advancement opportunities Supportive team environment Consistent full-time schedule Professional development opportunities Real-world experience in customer relations and Sales If you are looking for a professional opportunity where your communication skills and customer-focused mindset will be valued, apply today to join our Louisville team as a Customer Support Representative. We are seeking candidates who are motivated, professional, and ready to contribute to a growing company that values teamwork, customer satisfaction, and strong Sales support performance.

Pay:

$3,800.00 - $4,600.00 per month

Work Location:

In person