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Customer Service Representative
Job
Rudolph Tire
Murray, KY (In Person)
$35,360 Salary, Full-Time
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Job Description
Customer Service Representative (CSR) Rudolph Tire - Murray, KY About the Role Join Rudolph Tire, a leading wholesale tire distributor serving thousands of retailers nationwide since 1981. We are seeking a motivated Customer Service Representative to support our phone team in Murray, KY. In this role, you will handle incoming calls and emails from dealers, assist with tire orders and product questions, process orders in our B2B system, and make outbound prospecting calls to help expand our customer network. Top performers may have the opportunity to advance into a Salesperson position—a rare and valuable career path! Key Responsibilities Answer incoming calls and provide excellent support on tire orders, product details, and account questions Make outbound calls to prospective clients to build relationships and drive growth Enter, track, and manage orders accurately in our B2B platform Log all customer interactions in HubSpot for seamless follow-up What We Offer Competitive hourly pay starting at $17.00 per hour Comprehensive benefits including health, dental, and vision insurance 401(k) with matching Paid time off Friendly, team-focused workplace with real opportunities for career advancement Qualifications Strong communication and interpersonal skills Previous customer service or sales experience is a plus Highly organized, reliable, and detail-oriented Ability to commute to our Murray, KY location (in-person role)