Client Service Representative/Front Desk

Client Service Representative/Front Desk 2.7 2.7 out of 5 stars 9460 Shelbyville Road, Simpsonville, KY 40067 $16

• $20 an hour
• Full-time Equine Athlete Veterinary Services 3 reviews $16
• $20 an hour
• Full-time About Us Equine Athlete Veterinary Services is an exclusively equine practice dedicated to caring for the equine athlete at every stage of life.

Our team provides full-service veterinary care at farms and competitions nationwide, supported by veterinarians based across multiple regions and a state-of-the-art diagnostic and surgical hospital in Kentucky. We focus on delivering consistent, high-quality care through advanced diagnostics, effective treatment options, and clear communication with our clients. Our goal is to help owners and trainers achieve optimal performance and long-term soundness for their horses. Position Overview We are seeking a reliable, organized, and client-focused Front Desk Receptionist/CSR to join our equine veterinary team. This role is the first point of contact for clients and plays a critical part in maintaining efficient daily operations. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced environment. Key Responsibilities  Greet clients and provide a positive, professional first impression  Answer and manage a high volume of phone calls  Schedule appointments and coordinate daily calendars for the hospital  Process invoices, payments, and client transactions accurately  Maintain and update patient records  Communicate effectively with veterinarians, technicians, and clients  Handle general administrative duties (filing, email, office organization)  Assist with coordinating farm calls and logistics as needed Qualifications  Previous receptionist or customer service experience required (veterinary or medical office preferred)  Strong communication and organizational skills  Ability to multitask and prioritize in a busy environment  Proficiency with computers and practice management software (or willingness to learn)  Professional demeanor and strong attention to detail  Experience with horses or familiarity with the equine industry is a plus

Pay:

$16.00

• $20.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person