Customer Service/Front Desk

Job Overview We are seeking a professional and organized Front Desk Agent to serve as the first point of contact for our customers and visitors. This role requires excellent customer service skills, strong organizational abilities, and proficiency in office management. The ideal candidate will be responsible for managing multi-line phone systems, handling administrative tasks, and supporting daily office operations to ensure a smooth and welcoming environment. This position offers an opportunity to utilize your clerical, computer, and customer support expertise in a dynamic office setting. Responsibilities Greet visitors and clients warmly, providing exceptional customer service Manage multi-line phone systems, directing calls efficiently and professionally Handle appointment scheduling, calendar management, and data entry tasks Maintain accurate filing systems and perform document proofreading as needed Support office management duties including filing, photocopying, and organizing documents Utilize Microsoft Office Suite, and have ability to learn new operating software for various administrative functions Assist customers with credit card transactions Provide customer support via phone, email, or in person to address inquiries and concerns Manage incoming correspondence and ensure timely follow-up on pending items Requirements Proven experience in front desk or office administration roles with clerical or administrative experience Strong computer literacy including proficiency in Microsoft Office (Word, Excel), , and data entry skills Excellent phone etiquette with experience managing multi-line phone systems Exceptional organizational skills with the ability to prioritize tasks efficiently Attention to detail for proofreading documents and managing records accurately Strong time management skills to handle multiple responsibilities simultaneously Ability to maintain professionalism in a fast-paced environment This role is vital in creating a positive first impression for visitors while supporting the overall efficiency of our office operations. We value candidates who are proactive, personable, and detail-oriented.

Job Type:

Full-time Pay:

From $16.00 per hour

Work Location:

In person