CUSTOMER SERVICE REP I

Salary:

$17.50 - 17.50 per hour + none

Reference:

S_174949 Do you pride yourself on delivering top-tier service even when the pressure is on? Our Port Allen client is looking for Customer Service Representatives with a sharp eye for detail and a knack for Microsoft Office programs. Whether it's managing a project schedule or resolving a tricky customer request, you'll be the face of our commitment to excellence. 1+ year of call center experience is preferred, but a 'can-do' attitude is required!

Typical Shifts available:

6a-2:30p and 3:00p - 11:30p

Hourly Pay Rate:

$17.50

Responsibilities:

Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders Working hours: 6:00 AM - 2:30

PM Skills:

Solid ability to multitask with exceptional organizational skills

Education:

High School Experience:

1-4 years

Qualifications:

Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. High school diploma or equivalent 1-year related experience preferably within a call center environment Excellent customer service skills and the ability to satisfactorily resolve issues Ability to thrive under pressure while delivering solutions that exceed customer expectations Apply online: www.spherion.com and call the local Spherion office: 225-925-5686 RESUME

REQUIRED

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).