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AT&T Representative
Job
Illumane, Inc.
Youngsville, LA (In Person)
$52,000 Salary, Full-Time
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Job Description
Illumane, Inc., a sales and development firm, is hiring an AT&T Representative to support customers throughout the Lafayette area. In this role, the AT&T Representative will meet directly with residents to introduce AT&T Fiber services, answer questions, and help customers explore internet options that fit their household needs. The AT&T Representative focuses on creating a positive customer experience through clear communication, professionalism, and reliable support during the enrollment process. This is a full-time, in-person position with ongoing training and opportunities for growth. Role Responsibilities of the AT&T Representative Connect with customers in the Lafayette area to introduce AT&T Fiber services and promotions Explain internet and wireless options in a simple, easy-to-understand way Help customers compare plans and choose services that match their needs Assist with account setup, enrollments, and general service questions Provide a helpful and professional experience throughout customer interactions Keep accurate records and maintain daily activity tracking Work with team members and leadership for continued support and development Qualities of an AT&T Representative Strong communication and people skills Comfortable working in a customer-facing environment Positive attitude and willingness to learn Reliable, organized, and team-oriented Interest in customer service, telecommunications, or sales Previous experience is helpful but not required