Client Service Associate (ERP)

Massachusetts Employer Client Service Associate (ERP)

Beverly, MA Apply Job Description:

- 9 month Contract ? Customer Master Data Management relating to: o ERP database maintenance o Coordinate with Customers to update appropriate account information o Coordinate with Customer to obtain up to date documentation (ex: tax ID or tax exempt certificate) o Review and validate account pricing o Customer Relationship Management ? Data Migration and Data Quality o Assist with Data quality issues identified and make correction in ERP before customer master data can be migrated to new ERP system o Review and correct any customer master data errors identified by ERP development team o Translate and migrate existing data into new ERP process or requirement o Assist other department and other ERP master data as assigned ? ERP System o Validate data in new ERP system o Validate customer special pricing in new ERP system o Preform testing during development stages and share feedback with key stakeholder o Review and/or prepare training documents o Assist with post Go Live tasks ? Complete projects with little supervision and/or direction ? Other ERP related tasks as assigned

Required Qualifications:

? High School Diploma OR GED ? 2+ years of experience in customer facing role ? 2+ years of experience with ERP system

Preferred Qualifications:

? Bachelor\'s Degree ? Ability and desire to succeed in a cross-functional working environment required ? Ability and desire to learn client base and industries ? Experience working with international customers ? 3+ years of experience with Microsoft Office Suite ? 3+ years of experience in Operations and Logistics Support role ? Ability to work independently with minimal supervision ? Demonstrate passion, dedication, professionalism and proven execution ? Professional written and verbal communication skills to clearly convey ideas, information, and concepts ? Superior attention to detail to accurately input data and navigate databases Active Filters Client Service Associate (ERP) Beverly, MA Clear All Apply