Customer Service Representative

Customer Service Representative at Beacon Hill Staffing Group, LLC Customer Service Representative at Beacon Hill Staffing Group, LLC in Leominster, Massachusetts Posted in 3 days ago. $45,000.00 - $55,000.00 per year

Job Description:

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing. Customer Service Representative to $55K - B2B Management Opportunity! Our client, a commercial manufacturer, is seeking a Customer Service Representative to support business consumers and manage order activity from start to finish. The rile is ideal for someone with strong B2B customer service experience who is comfortable working in a fast-paced office setting and has a solid background in order processes and management.

Position Details:

Location:

Leominster, MA Work Model:

In Office Degree:

Not Required Responsibilities include managing customer orders from entry through completion; partnering closely with internal teams to ensure accurate order fulfillment; responding to customer questions and resolving issues over the phone with urgency and professionalism; performing follow-up related to order acknowledgements, updates, and problem resolution; and maintaining accurate records in a high-volume environment. The ideal candidate possesses several years of B2B customer service and order management experience; prior experience supporting a company that sells tangible products; confidence working directly with customers by phone in an office setting; strong attention to detail and follow-through; comfort juggling multiple priorities in a busy, team-oriented environment; and solid general computer skills. This opportunity offers paid overtime, bonus potential, and free parking. The team is looking for someone dependable and ready to jump into a fast-paced, team-oriented role. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)