Customer Services Representative

To Apply for this Job Click Here Customer Services Representative to $85K - Hands-On Role! Our client, a manufacturing organization, is seeking a Customer Service Representative to serve as a key liaison between customers and internal operations. This role focuses on managing orders, coordinating with production teams, and ensuring a seamless customer experience from inquiry through delivery. The ideal candidate brings 1+ years of customer service, administrative, or operations experience, along with strong communication skills.

Position Details:

Location:

New Bedford, MA Work Model:

In Office Degree:

Not Required Responsibilities include serving as the primary contact for customer inquiries; coordinating closely with internal teams to manage order flow and timelines; maintaining accurate records of orders, communications, and updates; tracking requests and proactively following up to ensure completion; providing product and process information to clients; and supporting day-to-day operational needs in a fast-paced manufacturing environment. The ideal candidate possesses strong verbal and written communication skills; high attention to detail and ability to manage multiple priorities simultaneously; professionalism and customer-facing confidence in a non-call center setting; proficiency in Microsoft Office tools; adaptability within a hands-on, leadership-visible environment; and comfort working in a production-adjacent setting. Join a stable, growth-oriented organization offering full benefits, hands-on training, and direct exposure to leadership in a collaborative, team-driven environment.

AP1461351BOS

_1781033108 To Apply for this Job Click Here