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Customer Service Representative

Job

O'Connell Oil Associates

Northampton, MA (In Person)

$36,400 Salary, Full-Time

Posted 6 days ago (Updated 4 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Customer Service Representative wanted for friendly work environment at our Northampton office. Responsibilities include customer service and data entry, phone reception, scheduling & billing. Must be able to multitask. Additional responsibilities may follow with further training.
Customer Service Experience:
1 year (preferred)
Job Duties:
Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested
Pay:
$17.50 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off
Work Location:
In person