Customer Service Specialist

Customer Service Specialist

ADVANCED DENTAL CARE - 2.8

Plainville, MA Job Details Part-time $23 an hour 1 day ago Benefits Dental insurance Qualifications Google Workspace Google Docs Dental receptionist Computer literacy Receptionist experience within education industry Administrative experience Receptionist experience within retail industry Clerical experience Office management Appointment scheduling Full Job Description Overview We are seeking a dynamic and dedicated Customer Service Specialist to join our team! In this vital role, you will serve as the frontline ambassador for our organization, providing exceptional support to clients, visitors, and team members. Your energetic approach and organizational skills will ensure smooth office operations, foster positive customer interactions, and contribute to a welcoming environment. This paid position offers an exciting opportunity to develop your administrative and customer service expertise while making a meaningful impact every day. Responsibilities Manage multi-line phone systems with professionalism, ensuring prompt and courteous responses to all inquiries Greet visitors at the front desk, verify appointments, and direct them appropriately Handle data entry tasks with accuracy using Microsoft Office, Google Workspace, and other office management tools Maintain organized filing systems, process invoices, and assist with bookkeeping using QuickBooks or similar software Support office management activities including calendar management, scheduling appointments, and coordinating meetings Provide excellent customer support via phone, email, and in-person interactions while demonstrating proper phone etiquette Assist with clerical tasks such as proofreading documents, managing correspondence, and maintaining office supplies Experience Proven office experience or administrative background with a focus on customer service excellence Familiarity with multi-line phone systems and front desk operations Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Bilingual abilities are highly valued to serve diverse client needs effectively Previous experience in medical or dental receptionist roles or personal assistant positions is a plus Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment Knowledge of clerical procedures such as filing, proofreading, and calendar management is preferred Join us as a Customer Service Specialist and become an essential part of a vibrant team dedicated to delivering outstanding service! Your enthusiasm and expertise will help create a positive experience for everyone who walks through our doors.

Pay:

$23.00 per hour

Benefits:

Dental insurance

Work Location:

In person