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Customer Service Representative

Job

Clancy Brothers Pest Control

Quincy, MA (In Person)

$54,080 Salary, Part-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 7/25/2026

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Job Description

Customer Service Representative Clancy Brothers Pest Control Quincy, MA Job Details Part-time $24 - $28 an hour 20 hours ago Benefits Paid holidays Paid time off Qualifications Optimizing workflow processes Debt collection phone call Customer records maintenance Managing customer accounts Email customer support Phone communication Field service Operations coordination Service scheduling Managing client accounts Dispatch record maintenance Account management Communication skills Technical Proficiency Entry level Office phone management Office experience Office record organization Full Job Description Customer Service Representative. $24-$28/hour | Full-Time | In-Office | Clancy Brothers Pest Control Monday-Friday, 8:00 AM - 5:00 PM (Occasional Saturdays) More Than Just Answering Phones. If you're someone who thrives on organization, loves fast-paced work, and keeps everything running smoothly , this role is for you. At Clancy Brothers Pest Control , you'll play a key role in operations, customer experience, and team coordination —not just basic customer service.
What You'll Do:
Answer inbound calls and assist with scheduling & service questions. Review and release daily work orders with strong attention to detail. Support technicians with routing, updates, and real-time communication. Create follow-ups to ensure nothing gets missed. Assist with collections (texts, emails, and calls). Maintain accurate notes, records, and internal systems. Help improve workflows and daily operations.
What We're Looking For:
Experience in customer service, admin, or office roles. Highly organized and detail-oriented. Ability to multitask in a fast-paced environment. Strong communication skills (phone + written). Tech-savvy and quick to learn systems. Problem-solver who takes initiative.
Bonus Points If You Have:
Scheduling or dispatching experience. Pest control, home service, or field-service background. Collections or account management experience.
Pay & Benefits:
$24-$28/hour (based on experience). Paid Time Off (PTO) + Paid Holidays. Performance-based bonuses. Ongoing training & development. Clear path for growth and advancement. Why Join Us? Stable, growing company with long-term opportunities. Team-oriented, supportive environment. Role with real impact on daily operations. Opportunity to grow into leadership or specialized roles.
Apply Today:
If you're the person who keeps things organized, solves problems quickly, and takes pride in doing things right- we want to meet you.