Employment Services Representative

Jobs › Salem, MA › Employment Services Representative Masshire-North Shore Workforce Board Employment Services Representative Salem, MA Apply The Business Services Representative (BSR) is the primary point of contact and the local subject matter expert for businesses within their assigned Workforce Delivery Area (WDA). The BSR will market and promote the services of the MassHire North Shore Career Center and MassBizWorks to employers and other interested parties in the Workforce Development Area. Develop and implement promotional programs. Conduct business assessments to identify workforce development needs. Gather and disseminate labor market information related to their assigned business(s). Provide technical assistance concerning recruitment of Career Center clients; establish and maintain working relationships with employers; plan and organize job fairs, recruitment and Employer Informational Sessions; establish and maintain a data bank of information on local employers; assist Career Center staff by soliciting employment opportunities for specific clients and perform related duties as required. The BSR will cultivate lasting and strong relationships with Employers within the MassHire North Shore service area.

DETAILED DUTIES AND RESPONSIBILITIES

1. Consistently strive to represent the values of

MassHire North Shore Career Center and EOLWD:

Collaboration:

Power of partnership and streamlined integration of services to achieve effective and timely results for our Career Center customers.

Respect:

Commit to understanding and valuing the diverse, unique requirements and professional goals of the businesses and people we serve.

Reliability:

Create trust and reliability by consistently delivering high quality professional services at each location and at every interaction.

Ingenuity:

Leverage flexibility, expertise and knowledge to successfully meet our mission, regardless of new challenges and circumstances that may arise. 2. Markets and promote Career Center services and programs to area employers and other interested parties by visiting businesses and other locations to explain and describe Career Center programs and services. Determine business needs, connect business customers with needed state resources, and solicits employer participation and obtain employment opportunity listings (Job Orders) that meet established guidelines and standards regarding content to adequately serve the Career Center\'s job seeking customers. 3. Market Business Services and MassBizWorks to Employers (i.e., grant applications, tax incentives and other state and federal services and incentives to assist Employers in meeting their needs). 4. Work with local businesses to develop Apprenticeship and On the Job training opportunities to assist them with their workforce needs. 5. Create, develop, and facilitate presentations to employers, community organizations. and job seekers to promote career center services and coordinate and facilitate focus groups. 6. Utilize online tools (i.e.: Burning Glass/Labor Insight, O•Net, MassCIS etc?) to research local labor market information and trends to understand the needs of businesses with the service delivery area and present those findings to employers and career center staff. 7. Work with other career center staff to promote the services of the Career Center using various platforms (i.e. flyers, social media, etc.) to inform the public and employers of available agency services and programs. 8. Provides technical assistance and acts as a problem-solving liaison for employers with unfilled employment opportunities by suggesting solutions such as restructuring job requirements, on-site or virtual recruitment opportunities. 9. Ensures that the Career Center staff is aware of employer needs and job order specifications to facilitate the prompt and effective servicing of job orders. Work collaboratively with employment counselors and recruiter colleagues.

For full details:

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