Cashier/Customer Service

Company Description Smoke on The Water is a new craft BBQ experience opening in the spring of 2026 in Salisbury, MA. The design is fast-casual friendly service serving up some of the best scratch side dishes, desserts, and smoked meats with a central Texas BBQ inspiration. The restaurant will have a serving line that will allow customers to select their scratch side dishes and the staff will slice their smoked meats in front of them by the pound. Guests will enjoy their food family style in our welcoming dining space that includes a full service bar and indoor and outdoor dining areas. Guests will also be invited to view our all wood smokers built in Texas in our adjacent smokehouse and enjoy samples of our smoked meats. Job Overview We are seeking energetic and friendly Cashier/Customer Service staff members to join our BBQ team. In this role, you will be the welcoming face of our store, providing exceptional service while efficiently handling transactions. Your enthusiasm and attention to detail will ensure a positive shopping experience for every customer. This paid position offers an exciting opportunity to develop your sales skills, enhance your BBQ knowledge, and contribute to a vibrant restaurant environment. Responsibilities Greet customers warmly and assist with their checkout procedure Operate Toast POS (Point of Sale) systems accurately to process sales, weigh meats and calculate side dishes and drinks/desserts Handle cash, credit/debit card transactions, and perform cash handling duties with precision Provide product knowledge and upsell items to enhance customer satisfaction and increase sales Maintain standards by stocking supplies, organizing displays, and ensuring products are well-presented Demonstrate excellent phone etiquette when answering inquiries or assisting customers remotely for takeout orders Skills Proficiency with POS systems and cash handling procedures Previous supervising or leadership experience in a restaurant setting is a plus Ability to perform retail math accurately for transactions and inventory counts Strong communication skills Excellent customer service skills with a friendly, approachable attitude Basic math skills for cash register operations and inventory management Familiarity with phone etiquette for professional communication Join us to be part of a lively BBQ team dedicated to delivering outstanding service while growing your restaurant expertise. We value motivated individuals who thrive in fast-paced environments and are eager to make a positive impact on every customer's visit.

Pay:

$20.00 - $30.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person