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Customer Service Representative

Job

Connexion Systems and Engineering, Inc.

Weymouth, MA (In Person)

$41,600 Salary, Full-Time

Posted 3 days ago (Updated 19 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

Customer Service Representative Connexion Systems and Engineering, Inc. Weymouth, MA Job Details Temp-to-hire | Full-time $20 an hour 1 day ago Benefits Health insurance Dental insurance Qualifications Interpersonal skills Attention to detail Organizational skills Customer support Associate's degree
Full Job Description Customer Service Representative Pay Rate:
$20.00/hour
Job Type:
Full-Time, Temporary-to-Permanent Work Environment:
100% Onsite (Weymouth, MA)
Schedule:
Monday•
Thursday:
7:30 AM•4:45 PM (30-minute lunch)
Friday:
7:30 AM•12:30 PM Position Summary We are seeking a detail-oriented Customer Service Representative to join our team in a full-time, temp-to-hire capacity. This role is responsible for supporting customers, processing orders, maintaining accurate records, and collaborating with internal departments to ensure a high level of customer satisfaction. Responsibilities Serve as a primary point of contact for customers via phone and email, responding to inquiries and resolving issues in a professional and timely manner. Process customer orders while ensuring accuracy of product, pricing, and shipping information. Prepare quotes and manage order entry activities. Coordinate with internal teams to address customer concerns and support efficient order fulfillment. Maintain accurate records of customer interactions and account activity. Assist with data collection and reporting related to customer service trends and operational performance. Provide product and service information to customers as needed. Support general administrative and clerical tasks. Qualifications 1-3 years of experience in customer service, customer support, order entry, or a related role. Strong verbal and written communication skills with a professional phone presence. Excellent organizational skills and attention to detail. Proficiency in Microsoft Office, including Word and Excel. Experience working with ERP or business management software is preferred. Associate degree or equivalent combination of education and experience preferred. Ability to prioritize multiple tasks and work effectively in a fast-paced environment. #CNX100
Pay:
$20.00 per hour
Benefits:
Dental insurance Health insurance
Work Location:
In person