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Client Success Associate
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Upper Level Marketing
Worcester, MA (In Person)
$56,000 Salary, Full-Time
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Job Description
Client Success Associate Upper Level Marketing Worcester, MA Job Details Full-time $52,000 - $60,000 a year 3 hours ago Benefits Career development plan Employee discount Professional development assistance Qualifications Customer communication Full Job Description Upper Level Marketing is growing our Worcester sales team and is seeking a Client Success Associate. The Client Success Associate will be inside our store, helping clients pick AT&T cell phones and data plans that actually match their habits. Because we're a sales and development firm, we notice when you treat every client like they matter, because they do. As a Client Success Associate, you'll begin with training that feels like a backstage pass to the greatest show in store, where AT&T cell phones and data plans are the stars, and you're the director making sure every client gets their moment. The Client Success Associate then floats around the sales floor like a social butterfly, striking up sales conversations with our clients. Every Client Success Associate plays an active role in creating positive customer experiences while contributing to overall sales performance. Responsibilities of the Client Success Associate Welcome clients into the store to discuss how new AT&T cell phones and versatile data plans can improve their daily digital experiences. Enhance sales outcomes by illustrating how AT&T keeps our clients connected and entertained with high-speed, reliable internet on the move. Offer expert advice on AT&T data plans, matching each client's lifestyle and budget with the most suitable package for their communication needs. Guide shoppers through the effortless setup of AT&T cell phones, highlighting the ease of financing and the trusted strength of the AT&T network. Deliver personalized support for AT&T mobile services, ensuring clients feel confident in their choice of device features and add-on protections. Achieve sales targets by promoting AT&T wireless solutions effectively and maintaining a friendly, professional presence in the store. Participate in ongoing sales training designed to help each Client Success Associate strengthen their product knowledge and communication skills. Support team sales initiatives while building strong relationships with new and existing customers. Qualifications of a Client Success Associate A high school diploma or equivalent is preferred. Interest in client relations or sales is a plus. Shows resilience when engaging with diverse customers inside our stores. Displays a genuine passion for helping others find reliable connectivity through AT&T. Ability to communicate clearly, ensuring customers understand their sales options. Motivated to learn, grow, and succeed as a Client Success Associate. Comfortable working in a fast-paced sales environment. Excited to develop the skills needed to become a successful Client Success Associate. The Client Success Associate position is ideal for someone who enjoys working with people, building confidence through customer interactions, and developing valuable sales experience. Successful Client Relations Assistants are energetic, coachable, and excited to contribute to both individual and team sales goals. Does this sound like you? If your answer is a resounding "yes," we encourage you to apply today!