Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representative
Job
Upstream Management Inc.
Chevy Chase, MD (In Person)
$52,500 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
At Upstream Management , we believe that great customer service is the heart of every successful business. We are currently seeking a Customer Service Representative to join our team and play an essential role in ensuring positive experiences for every customer we support. If you're ready to build a rewarding career where communication, problem-solving, and people skills are valued, this opportunity is for you. About the Role As a Customer Service Representative, you will serve as the first point of contact for customers, providing information, resolving issues, and creating solutions that build long-term trust. This is an entry-level position, making it the perfect place to launch a career in customer service, sales support, and client relations while receiving ongoing training and professional growth opportunities. Key Responsibilities Serve as the primary contact for customer inquiries on Verizon's telecommunication services Assist customers with account updates, billing questions, and service changes through direct sales support Provide clear information on products and services while promoting customer satisfaction Troubleshoot issues and coordinate solutions in a timely manner Represent Upstream Management with professionalism and integrity in all interactions Collaborate with team members to meet service goals and maintain a positive work environment Qualifications Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Previous experience in customer service, retail, or sales is helpful but not required A positive, team-oriented attitude and willingness to learn What We Offer Competitive pay with performance incentives Hands-on training and mentorship from experienced professionals Opportunities for career advancement within Upstream Management Supportive team environment focused on growth and development